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| FAQ
(Frequent Asked Questions)
- When will I be
billed?
Your credit card will
be billed as soon as
the transaction is
completed. From there,
you will be able to
download the legal
document immediately.
- Do I have a
choice in currency
payment?
At thelawdocs.com , we
only transact in RM
Ringgit Malaysia.
- Is my privacy
protected?
Please refer to our Privacy
Policy.
- Is my credit card
information secure on
the Internet?
We work to protect the
security of your
information during
transmission by using
Secure Sockets Layer (SSL)
software, which
encrypts information
you input. As for
credit card
information that you
entered during the
purchasing process, it
would pass through our
site to payment
provider that we used;
it is invisible to us.
Please refer to our Privacy
Policy for more
details.
- Do
I need to register or
create an account with
your site if I wish to
purchase the documents
?
Yes you need to. By
registering with us,
you will not need to
key in your
information again
during your next
purchase. In
addition, you can also
check your order
history whenever you
are logged in.
Documents that you
have added to the
shopping cart will
stay at the cart until
your next visit to the
site.
- Can I purchase
the good without going
through the online
catalogue ?
At this moment, we
only accept online
order and you will
need to purchase it
online using your
credit card or via
bank transfer for
immediate document
download.
- Will the document
that I purchased be
shipped to me ?
No. You need to
download the document
in Word format from
this site. No physical
document will be
shipped.
- What should I do
if I face problem
downloading the
document after the
completion of purchase
?
Please email us at support@thelawdocs.com
or call us at
03-42978281 or
019-3256289
- What are the
payment method that
you accept ?
We accept Credit Card
payment via Visa and
MasterCard and online
bank transfer via
Maybank2u, RHB,
Alliance Bank, Hong
Leong Bank, Public
Bank, CIMB Click, Bank
Islam and more.
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